Our Story
Built for every language.
Engineered for scale.
Outbound teams everywhere deserve dialer technology that speaks their language — with their compliance rules, their carriers, and their dialects as first-class citizens. Not an afterthought.
Quick answer
What is DialerBee? DialerBee is an AI-powered multilingual outbound dialer built from scratch for BPOs, collections teams, telecom resellers, and regulated contact centers. It supports 9 languages with language-aware AMD, default-deny compliance for 12+ jurisdictions, multi-tenant isolation, and an API-first architecture designed for global scale.
The Problem
Every dialer was built for English only. We changed that.
Outbound teams around the world were stuck with US-built dialers that bolted on languages and compliance as afterthoughts. Arabic? Spanish? Turkish? "Coming soon." We heard that too many times.
So we built DialerBee from scratch. Not a reskin. Not a fork. A purpose-built outbound dialer with language-aware AI models for 9 languages — where regional compliance, dialect awareness, and carrier optimization are in the DNA, not a plugin.
Why DialerBee
Six reasons outbound teams choose DialerBee
Language-Aware AMD
ML-powered transcript classification with agent feedback loops. Corrections can feed tenant-scoped tuning workflows, helping improve accuracy over time.
Global Compliance Engine
Compliance-supporting controls for TCPA, GDPR, TDRA, CITC, NTRA, and more. Configurable default-deny policies. Jurisdiction-aware calling hours. Core architecture.
Zero-Install Agent Desktop
WebRTC softphone runs entirely in the browser. Chrome, Edge, Firefox. No software, no plugins, no IT tickets. HD audio.
Multi-Tenant from Day One
Complete tenant isolation — data, compliance, recordings, users. RLS-enforced. Built for resellers and white-label partners.
API-First Design
Every feature accessible via REST API with webhooks. Build custom integrations. Connect your CRM, your BI, your way.
Real-Time Everything
Live wallboard, silent listen, whisper coaching, barge-in. Not 5-minute-old data. What's happening right now, on your screen.
Our Journey & Roadmap
Where we are. Where we're going.
Concept & Architecture
Identified the gap in multilingual outbound technology. Designed 8-service microservice architecture with compliance-first, language-first approach.
Core Platform
Tenant isolation, compliance engine, campaign management, call event processing. 4 dialing modes operational.
AI Intelligence
Language-aware AMD with transcript classification, agent feedback loops, and tenant-scoped tuning workflows. A new approach to AMD.
Scale & Partners (Planned)
Targeted for Q3 2026. White-label program. Multi-tenant partner portal. 200-agent anchor customer in production.
Our Values
What drives every line of code
Compliance First
Default-deny. If something's wrong, the call doesn't go out. Period.
Data, Not Guesses
Every metric comes from real data. Every decision is evidence-based.
Production-Grade
99.95% uptime. p99 latency budgets. Voice MOS ≥ 4.0. Not a demo.
Partner-Ready
Multi-tenant from day one. Your brand. Your clients. Our technology.