White-Label Platform

Your brand. Your dialer. Our engine.

Launch your own AI-powered dialer business. Custom domain, tenant provisioning, reseller billing, and margin dashboards. Built for telecom providers and BPO resellers.

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Quick answer

What is a white-label dialer platform? A white-label dialer is a fully rebrandable outbound calling platform that resellers can offer under their own brand. DialerBee's white-label platform includes custom domain and branding (logo, colors, favicon), instant tenant provisioning via partner admin portal, reseller billing with custom pricing per tenant, real-time margin dashboards showing cost/revenue/profit per tenant, BYOC carrier support per tenant, feature gating for tiered plans, co-branded onboarding, white-label support with invisible escalation, partner REST API for automation, and multi-tenant isolation via PostgreSQL RLS. Built for telecom providers, BPO resellers, and SaaS entrepreneurs who want to launch a dialer business without building from scratch.

The Problem

Building a dialer from scratch is a multi-year money pit

Every telecom provider and BPO reseller has considered building their own dialer. The math seems simple: you already have the carrier relationships, you know the market, and you don't want to depend on a vendor. But the reality of building a production-grade outbound dialer is brutal.

The core dialer engine — predictive pacing, power and progressive modes, AMD — takes a team of 5-10 engineers 12-18 months minimum. Then you need a WebRTC softphone, an agent desktop, supervisor tools, call recording, compliance controls, CRM integrations, multi-tenant isolation, analytics, and an API layer. Each of these is a product in itself. By the time you ship something competitive, you've spent $2-5M+ and 2-3 years — and you still need to maintain, scale, and iterate on all of it forever.

Meanwhile, your competitors launched six months ago using a white-label platform. They're already onboarding customers and generating revenue while you're still debugging your pacing algorithm. The build-vs-buy decision isn't close — white-labeling lets you ship a complete product in weeks, keep your brand front and center, and focus your engineering resources on what actually differentiates your business.

$2-5M+
Build cost (estimate)
for a production-grade dialer platform
2-3 years
Time to market
before first revenue from your own build
10+ devs
Ongoing team
for maintenance, scaling, and iteration

How It Works

From partner signup to first customer in weeks

DialerBee's white-label platform gives you a fully rebrandable dialer that you launch under your own domain, with your own logo, colors, and support channels. You provision tenants for your customers, set your own pricing, and manage everything from a dedicated partner admin portal. Your customers never see DialerBee — they see your product. And you get to offer AI-powered predictive dialing, AMD, transcription, compliance, and analytics without building any of it.

Step 01

Brand

Configure your domain, logo, colors, and favicon. The entire platform — login, agent desktop, admin panel — renders under your brand.

Step 02

Provision

Spin up new customer tenants in seconds from your partner portal. Each tenant gets isolated data, config, carriers, and compliance rules.

Step 03

Price

Set your own per-seat or per-minute pricing per tenant. Automated invoicing, usage metering, and payment collection through your billing.

Step 04

Profit

Real-time margin dashboards show your cost, revenue, and profit per tenant. Know your business economics at a glance.

Side-by-Side Comparison

White-label vs building your own dialer

Factor Build Your Own DialerBee White-Label
Time to market 2-3 years Weeks
Upfront cost $2-5M+ development (estimate) Partner agreement — no dev costs
Ongoing engineering 10+ developers full-time Zero — updates shipped by DialerBee
AI features (AMD, transcription) Build each from scratch Included: AI AMD, transcription, sentiment, summaries
Compliance engine Build and maintain per jurisdiction Pre-configured for TCPA, Ofcom, GDPR, TDRA, CITC
Multi-tenant isolation Custom architecture required PostgreSQL RLS — built in per tenant
Carrier support Build SIP integration from scratch BYOC — any SIP trunk, per tenant
Branding Full control (you built it) Full control (your domain, logo, colors)

Build cost estimates based on industry benchmarks for contact center software development. Actual costs vary by scope, team, and market.

Partner Tools

Everything you need to run a dialer business

White-labeling is more than skinning a product with your logo. DialerBee's partner platform includes the operational tools you need to manage tenants, control billing, gate features, and run support — all without writing code or maintaining infrastructure. The partner admin portal is your single pane of glass for the entire business.

Partner Admin Portal

Dedicated admin interface for managing all your tenants, billing, support tickets, and platform settings from one place.

Partner REST API

Automate tenant provisioning, billing, and reporting through a dedicated API. Build custom workflows and integrations for your business.

Multi-Tenant Isolation

Complete data, configuration, and call isolation between tenants via PostgreSQL RLS. One tenant cannot see or affect another.

Co-Branded Onboarding

Custom onboarding flows with your branding. Welcome emails, training materials, and setup wizards — all under your domain.

Feature Gating

Control which features each tenant can access. Create tiered plans — basic, pro, enterprise — with different feature sets and pricing.

White-Label Support

Support tickets flow through your brand. Escalation to DialerBee engineering is invisible to your customers.

Revenue Models

Multiple ways to monetize your dialer business

The white-label platform supports multiple revenue models so you can choose the pricing structure that fits your market. Whether you sell per-seat subscriptions, per-minute usage, or bundled packages that include your own carrier minutes, DialerBee's billing engine handles the metering, invoicing, and margin tracking automatically.

Per-Seat Subscription

Charge your customers a monthly fee per agent seat. Predictable recurring revenue for you, simple pricing for them. Set different per-seat rates by plan tier.

Per-Minute Usage

Mark up carrier minutes with your own per-minute rate. Combine your BYOC carrier costs with a software margin for a usage-based revenue model.

Bundled Packages

Bundle seats, minutes, and features into fixed-price packages — bronze, silver, gold. Offer your customers simplicity while you manage the underlying costs.

Feature-Based Tiers

Gate features by plan tier. Basic gets power dialing, pro adds predictive, enterprise adds AI AMD and transcription. Upsell customers as they grow.

Multi-Tenant BPO

Offer the platform to BPO clients who run their own campaigns. Charge per tenant, per seat, or per minute — with per-client margin visibility.

Hybrid Models

Combine seat fees, usage charges, and feature tiers. The billing engine supports any combination with real-time margin tracking per tenant.

Built For

Telecom providers. BPO resellers. SaaS builders.

Telecom Providers

Add a dialer product to your voice portfolio. Connect your own SIP trunks, monetize your minutes, and offer a complete contact center platform under your brand.

BPO Resellers

Offer your BPO clients a branded dialer with your support. Per-client tenant isolation, compliance profiles, and margin tracking — all managed from your portal.

SaaS Entrepreneurs

Launch a dialer SaaS without building from scratch. Go to market in weeks with a production-grade platform and focus on sales, not engineering.

Systems Integrators

Bundle DialerBee with your CRM, workforce management, or analytics offerings. The partner API enables deep integration into your solution stack.

MENA Telcos

Launch an Arabic-native dialer for your regional market. Connect BroadNet or local SIP, configure TDRA/CITC compliance profiles, and start onboarding customers.

Collections Platforms

Add outbound dialing to your collections software. White-label the dialer, embed it in your platform, and offer a complete collections workflow.

Technical Specifications

Under the hood

Custom branding Domain, logo, colors, favicon, email templates — fully rebrandable
Tenant provisioning Instant via partner admin portal or REST API
Tenant isolation PostgreSQL RLS — data, configuration, and call isolation per tenant
Billing engine Per-seat, per-minute, or custom pricing per tenant with automated invoicing
Margin dashboard Real-time cost, revenue, and profit per tenant
Feature gating Per-tenant feature flags for tiered plans (basic, pro, enterprise)
BYOC per tenant Each tenant can connect their own SIP trunks with isolated routing
Compliance per tenant Independent compliance profiles, DNC lists, and audit logs per tenant
Partner API REST API for tenant provisioning, billing, reporting, and configuration
Support routing White-label support with invisible escalation to DialerBee engineering
Onboarding Co-branded welcome emails, training materials, and setup wizards
SLA Partner SLA with dedicated support channel and priority escalation

Related features

Multi-Tenant Architecture

PostgreSQL RLS-enforced isolation per client.

Bring Your Own Carrier

Connect SIP trunks per client with zero platform markup.

API & Webhooks

Partner API for tenant provisioning and billing automation.

Telecom Solutions

See how telecoms use white-label with BYOC.

Frequently asked questions about white-label dialing

What does white-label mean for a dialer platform?
White-label means the entire platform — login page, agent desktop, admin panel, emails, support — runs under your domain with your logo and colors. Your customers interact with your brand only. DialerBee is invisible.
How quickly can I launch a white-label dialer business?
Most partners go from agreement to first customer onboarded in weeks, not months. Branding configuration takes hours. Tenant provisioning is instant. The platform is production-ready from day one — no development, testing, or infrastructure setup required on your side.
Can my customers use their own SIP trunks (BYOC per tenant)?
Yes. Each tenant can connect their own SIP trunks with independent routing rules, CLI management, and cost reporting. This is particularly valuable for telecom resellers whose customers have existing carrier relationships.
How does reseller billing work?
You set your own pricing per tenant — per-seat, per-minute, or custom packages. The billing engine tracks usage per tenant and generates invoices. Your margin dashboard shows cost, revenue, and profit per tenant in real time.
What level of tenant isolation does the platform provide?
Complete isolation. Each tenant has its own data, configuration, carrier trunks, compliance rules, and analytics — enforced at the database level via PostgreSQL row-level security. One tenant cannot see, access, or affect another tenant's data or operations.
Can I control which features each customer gets access to?
Yes. Feature gating lets you control which capabilities each tenant can access. Create tiered plans — basic (power dialing), pro (predictive + AMD), enterprise (AI transcription + sentiment) — and assign tiers per tenant.
How does white-label support work for my customers?
Support tickets from your customers flow through your brand — your support email, your ticketing system, your SLAs. If you need to escalate a technical issue, DialerBee engineering handles it behind the scenes. Your customer never interacts with DialerBee directly.
What revenue models can I use with the white-label platform?
Per-seat subscription, per-minute usage, feature-based tiers, bundled packages, or any combination. The billing engine supports flexible pricing with real-time margin tracking per tenant. Most partners use a combination of seat fees and usage charges.

Launch your dialer business

See the white-label platform in action. Custom demo with your logo and domain.

Request a Partner Demo BYOC Carriers