White-Label Platform
White-Label Dialer Platform for Telecom Resellers and SIP Providers
Launch a branded outbound dialer product without building from scratch. DialerBee provides the multi-tenant platform, you bring the brand, customers, and SIP trunks.
Quick answer
DialerBee offers a white-label dialer platform for telecom resellers and SIP providers. Partners can launch a branded outbound dialer product using DialerBee's multi-tenant infrastructure with custom domain, partner admin portal, margin dashboards, and BYOC SIP routing. What gets branded includes the login page, agent desktop, supervisor dashboard, email notifications, call recording URLs, mobile interface, and customer-facing documentation. Building your own dialer requires 12-18 months of development, a team of 5-8 engineers, and ongoing maintenance costs. White-labeling DialerBee lets you launch in 2-4 weeks with zero engineering headcount. The Professional plan is $129/agent/month. Reseller partners earn 30% margin. Use cases include selling to BPOs, collections agencies, and other outbound teams. Partners manage tenant provisioning, billing, and support under their own brand. Results vary by partner and market.
Build vs Buy
Build your own dialer vs white-label DialerBee
| Factor | Build Your Own | White-Label DialerBee |
|---|---|---|
| Time to Market | 12-18 months | 2-4 weeks |
| Engineering Team | 5-8 engineers ongoing | 0 engineers required |
| Upfront Investment | $500K-$2M+ | $0 upfront |
| Monthly Maintenance | $50K-$100K/mo | Included in per-seat fee |
| AI AMD | Build or license separately | 9-language AI AMD included |
| Multi-Tenant Isolation | Complex to build correctly | PostgreSQL RLS built in |
| Compliance Engine | Requires legal + eng resources | Per-tenant compliance profiles |
| Feature Updates | You build every feature | Continuous updates included |
| Custom Branding | Full control (you built it) | Full CSS theming + custom domain |
| Risk | High (tech + market risk) | Low (proven platform) |
Build costs are industry estimates and vary based on scope, team location, and feature requirements.
Complete Branding
What gets branded
Every customer-facing surface carries your brand. DialerBee branding is invisible to your end users.
Login Page
Fully branded login at your custom domain (e.g., dialer.yourbrand.com). Your logo, colors, and background. SSL certificate automatically provisioned.
Agent Desktop
The agent-facing dialer interface carries your branding throughout: logo in the header, your color scheme, custom favicon. No DialerBee references visible.
Email Notifications
System emails (password resets, campaign alerts, report deliveries) are sent from your domain with your branding. Email templates are fully customizable.
Recording URLs
Call recordings are served from your branded domain. Download links in reports and exports reference your URL, not DialerBee's infrastructure.
Mobile Interface
The responsive web app uses your branding on all screen sizes. Agents accessing from tablets or mobile devices see your brand consistently.
Documentation & Reports
Customer-facing documentation, exported reports, and PDF summaries carry your logo and branding. Help center content can be customized to match your support workflow.
Common Challenges
Reseller challenges DialerBee can help solve
Building a Dialer from Scratch
Developing an outbound dialer is expensive and time-consuming. DialerBee provides a production-ready platform you can rebrand and sell without engineering investment.
Tenant Management Overhead
Managing multiple customer accounts on separate instances is operationally painful. Multi-tenant architecture handles isolation, provisioning, and scaling centrally.
Unclear Revenue Model
Resellers struggle to price dialer services profitably. Margin dashboards show per-tenant cost, revenue, and margin so you can price confidently.
SIP Integration Complexity
Connecting customer SIP trunks to a dialer requires technical expertise. BYOC routing handles trunk registration, failover, and per-tenant carrier assignment.
No Custom Branding
Generic dialer platforms expose the underlying vendor's brand. White-label options include custom domain, logo, color scheme, and login page.
Compliance Liability
Resellers worry about compliance exposure from customer misuse. Per-tenant compliance profiles let each customer configure rules for their regulatory environment.
Workflows
Partner workflows DialerBee can support
Launch Branded Product
Deploy a white-labeled dialer under your brand with custom domain, logo, and login page. No engineering team required for initial setup.
Sell to BPOs
Offer multi-tenant dialing to BPO customers who need client isolation, per-client compliance profiles, and agent pool management.
Sell to Collections
Package compliance-supporting controls with your SIP service for collections agencies needing calling-window enforcement and audit logs.
Bundle with SIP
Combine your SIP termination services with DialerBee dialing for a higher-margin bundled offering. BYOC routing connects your trunks directly.
Tenant Management
Provision new customer accounts, set seat limits, assign SIP trunks, and monitor usage from the partner admin portal.
Partner Admin & Billing
Track per-tenant minutes, seats, and revenue from a centralized partner dashboard. Export billing data for your invoicing system.
Revenue Model
How resellers can generate revenue
Per-Seat Markup
Set your own per-agent pricing above DialerBee's partner rate. At $129/agent Professional plan with 30% margin, each seat generates $38.70/month in profit.
Per-Minute Margin
When you provide SIP termination via BYOC, you earn the spread between your carrier cost and the rate you charge customers.
Bundled Packages
Combine SIP trunking, phone numbers, and dialer seats into all-in-one packages. Bundled pricing can simplify sales and improve retention.
Feature Mapping
White-label capabilities
| Capability | How It Supports Partners | Learn More |
|---|---|---|
| BYOC SIP | Connect your SIP trunks for per-tenant carrier routing and margin control | BYOC → |
| AI AMD | Offer AI answering-machine detection in 9 languages as a premium feature | AI AMD → |
| Compliance Autopilot | Per-tenant compliance profiles reduce your liability from customer misuse | Compliance → |
| Custom Domain | Customers access the platform at your domain with your branding throughout | See Demo → |
| Partner Admin | Provision tenants, manage seats, and track revenue from a centralized portal | See Demo → |
| REST API | 25+ endpoints for tenant provisioning, billing data, and BSS/OSS integration | API → |
| Multi-Tenant | PostgreSQL RLS-enforced isolation for each customer tenant | Multi-Tenant → |
Best for
- Telecom resellers wanting to add outbound dialing to their product portfolio
- SIP trunk providers looking to bundle voice services with a dialer application
- Technology partners selling to BPOs and collections agencies
- Managed-service providers seeking recurring revenue from dialer subscriptions
- Regional resellers in multilingual markets (MENA, Europe, South Asia)
Not best for
- ✗ End-user organizations that just need a dialer for their own team
- ✗ Partners needing to modify core dialer source code or host on-premise
- ✗ Companies looking for a full UCaaS or CCaaS platform to resell
Frequently Asked Questions
What does white-label include?+
White-label includes custom domain (e.g., dialer.yourbrand.com), your logo and color scheme throughout the platform, branded login page, branded agent desktop, branded email notifications, branded recording URLs, and client-facing reports without DialerBee branding. The extent of customization depends on your partner tier.
How do I connect my SIP trunks?+
BYOC supports standard SIP trunk registration. You configure trunk credentials in the partner admin, assign trunks to specific tenants, and set failover rules. DialerBee handles codec negotiation and call routing. See BYOC details.
How does tenant provisioning work?+
The partner admin portal lets you create new tenant accounts, set seat limits, assign SIP trunks, and configure compliance profiles. Provisioning can also be automated via API for partners with their own onboarding workflows.
What pricing model do partners use?+
Partners pay DialerBee a wholesale per-seat rate and set their own retail pricing. The Professional plan is $129/agent/month with a 30% reseller margin. White-label partners negotiate custom wholesale rates for higher margins. The margin dashboard shows your cost, revenue, and profit per tenant.
Do my customers interact with DialerBee directly?+
No. In a white-label arrangement, your customers see only your brand across login, agent desktop, emails, recordings, and reports. Support, billing, and account management are handled by you. DialerBee provides partner-level support to help you resolve technical issues behind the scenes.
Is there a minimum commitment for the partner program?+
Reseller-tier partners commit to a minimum of 50 agent seats across their portfolio. White-Label partnerships have custom minimums based on your market size and growth plan. Contact our partnerships team through the demo form to discuss your expected volume and timeline.
How long does it take to go live compared to building my own?+
White-labeling DialerBee typically takes 2-4 weeks from partner agreement to first client launch. Building a comparable dialer from scratch typically requires 12-18 months of engineering effort. The white-label approach eliminates upfront development cost and ongoing maintenance burden.
Can I rebrand the mobile interface too?+
Yes. The responsive web application uses your branding consistently across all screen sizes including mobile and tablet. Agents accessing from any device see your logo, colors, and domain. The mobile interface does not require a separate app store listing.
Related Industries and Features
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Multi-client campaign management with tenant isolation.
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Custom domain, branding, and partner admin portal details.
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Referral, Reseller, and White-Label partner tiers.
Learn more →Reseller Program
Dedicated page for dialer reseller opportunities.
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Learn how DialerBee's white-label platform can help you sell outbound dialing to BPOs, collections teams, and more.