Data & Privacy
Subprocessors
Third-party services that process data on behalf of DialerBee. This list is maintained for transparency and to support our customers' GDPR and data governance obligations.
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Hetzner | Infrastructure hosting | Application data, databases, recordings | EU (Germany, Finland) |
| Cloudflare | CDN, DDoS protection, DNS | Web traffic, static assets | Global edge network |
| Google Cloud Platform | Speech-to-text for AMD classification | Short audio segments (first 3s of call) | EU / US (configurable) |
| Postmark | Transactional email delivery | Email addresses, notification content | US |
| Sentry | Error monitoring and alerting | Error logs, stack traces (no PII) | US |
| GitHub | Source code hosting, CI/CD | Source code (no customer data) | US |
Change notification
We notify customers of subprocessor changes via email at least 30 days before a new subprocessor begins processing data. Customers who object to a subprocessor change may contact us to discuss alternatives.
To subscribe to subprocessor change notifications or request our full Data Processing Agreement, contact legal@dialerbee.com
Last updated: June 2026