BYOC vs Bundled Telecom

Stop overpaying for every minute.

Bundled telecom pricing marks up every call minute. BYOC lets you bring your own SIP trunks, negotiate your own rates, and keep full control of your telecom costs.

Quick answer

What is BYOC and how does it compare to bundled telecom? BYOC (Bring Your Own Carrier) lets you connect your own SIP trunks to DialerBee instead of using a bundled carrier with per-minute markup. DialerBee charges a flat per-agent platform fee with zero per-minute markup, supports multiple SIP carriers with failover routing, and gives you full control over your telecom costs.

Cost Comparison

Bundled vs BYOC — the numbers speak

Factor Bundled Telecom DialerBee BYOC
Per-Minute Rate Platform markup on every minute Your own negotiated carrier rates
Carrier Choice Locked to platform carrier Any SIP trunk provider worldwide
Rate Negotiation No leverage — take it or leave it Negotiate directly with carriers
Multi-Carrier Single carrier only Multiple trunks, failover routing
Cost Transparency Opaque bundled pricing Full visibility into every cost line
Scaling Cost Costs grow linearly with volume Bulk carrier deals reduce per-minute cost

Savings Example

50 agents, 200 calls/day — do the math

Bundled Cost

50 agents x 200 calls x 2 min avg x $0.03/min markup = $600/day in platform telecom fees alone. That is $18,000/month in markup.

BYOC Cost

Same volume at your own carrier rate of $0.008/min = $160/day. Plus DialerBee flat per-agent fee. Total savings: up to 60%.

Annual Impact

At scale, BYOC saves $150,000+ per year compared to bundled pricing. The savings grow as your team grows.

BYOC Benefits

Your carriers, your rates, your control

Carrier Flexibility

Use one carrier or five. Route by country, cost, or quality. Switch carriers without switching platforms.

No Lock-In

Your carrier relationships are yours. Leave any carrier at any time without affecting your dialer.

Failover Routing

Configure primary and backup trunks. If one carrier goes down, calls automatically route to the next.

Frequently Asked Questions

What does BYOC mean in outbound dialing?
BYOC stands for Bring Your Own Carrier. It means you connect your own SIP trunks to the dialer platform instead of using the vendor's bundled telecom. You negotiate rates directly with your carrier and keep full control of your telecom costs.
How much can BYOC save compared to bundled pricing?
Savings depend on your carrier rates, call volume, and current bundled markup. In the example above, a 50-agent team making 200 calls per day could save over $17,000 per month. Actual savings vary by team size and carrier contract.
Can I use multiple SIP carriers with DialerBee BYOC?
Yes. DialerBee supports multiple SIP trunks with failover routing. You can route by country, cost, or quality, and switch carriers without switching platforms.
Does BYOC affect call quality?
No. Call quality depends on your SIP carrier, not the dialer platform. With BYOC, you choose carriers that meet your quality standards. DialerBee handles codec negotiation and routing.
Can BPOs use different SIP trunks per client?
Yes. BYOC supports per-tenant trunk routing, so each client's calls can route through dedicated carriers for billing separation and capacity management.

Calculate your BYOC savings

Book a demo and we will model your exact savings based on your team size and call volume.