For Resellers
Launch your own branded dialer on our platform
White-label the entire platform. Use your own SIP trunks. Manage tenants from your admin portal. Earn recurring revenue from every agent seat your clients deploy.
Quick answer
What is DialerBee's dialer solution for resellers? DialerBee provides a complete white-label dialer platform for telecom resellers, IT resellers, and managed service providers. Resellers can launch their own branded outbound dialer using DialerBee's infrastructure, with BYOC SIP trunk support, multi-tenant client management, partner billing controls, and language-aware AI AMD in 9 languages. Revenue models include per-agent margin (30%+ on Professional plan at $129/agent/month), per-minute markup on voice traffic through BYOC, and managed service retainers for setup and support. A reseller with 200 agents could earn approximately $7,740 per month in margin. Apply at /reseller-program to get started.
The Opportunity
Why resellers need a dialer platform
SIP minutes are a commodity
Voice margins are shrinking. Your clients buy SIP trunks, but the real value is in the application layer. A dialer platform turns commodity minutes into a sticky SaaS relationship with recurring revenue.
Per-agent revenue stacks
Every agent seat your clients add increases your monthly revenue. A reseller with 10 clients averaging 20 agents each earns margin on 200 seats every month. That compounds as clients grow.
Client retention through value
Clients who use your SIP trunks can switch carriers in a day. Clients who use your dialer platform, train their agents on it, and build workflows around it stay for years. The switching cost is operational, not contractual.
Complete solution selling
Sell voice, dialer software, and managed services as a single package. Your clients get one vendor, one invoice, and one support channel. You capture the full value of the relationship instead of splitting it with a dialer vendor.
Getting Started
Launch in 4 weeks
Apply & Onboard
Apply to the reseller program. Get approved. Your partner manager sets up your reseller admin account with wholesale pricing and margin configuration.
Brand & Configure
Upload your logo, set your domain, configure CSS theming. Connect your SIP trunks. Set up your billing model (per-agent, per-minute, or hybrid). Your clients never see DialerBee.
Onboard First Client
Provision your first client tenant from your admin portal. Upload their contact lists, configure campaigns, set compliance rules, and deploy agents via WebRTC. Takes hours, not weeks.
Scale & Earn
Add more clients. Each new tenant takes minutes to provision. Your margin grows with every agent seat deployed. Use API integrations to connect your BSS/OSS for automated billing and provisioning.
Revenue Models
Three ways to earn margin
Per-Agent Margin
Buy seats at wholesale pricing. Sell to your clients at your own price. Professional plan wholesale starts at 30%+ margin. Your margin scales with volume — higher seat counts unlock deeper wholesale discounts.
Example: 200 agents
Approx. $7,740/month margin at standard wholesale rates
Per-Minute Markup
If your clients use your SIP trunks through BYOC, you set the per-minute rate. DialerBee charges zero per-minute markup. The entire voice margin is yours. This is how telecom resellers already think about pricing — dialer software adds a new margin layer on top.
Stack with per-agent
Earn margin on both the software seat and the voice traffic
Managed Services
Offer setup, campaign configuration, compliance policy design, and ongoing optimization as paid services. Your clients get a turnkey solution. You earn professional services revenue in addition to software and voice margins.
High-value add
Setup fees + monthly retainers for campaign management
Platform
What's included in the reseller platform
Full White-Label
Custom domain, logo, colors, favicon, login page, and email templates. Your brand throughout. Your clients never see DialerBee.
BYOC — Zero Markup
Connect your SIP trunks. No per-minute fee from DialerBee. Per-tenant trunk assignment with failover routing.
Partner Admin Portal
Provision tenants, manage clients, view margin dashboards, and configure wholesale pricing from your own admin interface.
Multi-Tenant Management
Each client is a fully isolated tenant with independent compliance rules, campaigns, recordings, and user management.
AI AMD in 9 Languages
Language-aware answering machine detection for English, Arabic, Spanish, French, Italian, German, Turkish, Hindi, and Urdu.
REST API & Webhooks
Integrate with your BSS/OSS for automated provisioning, billing data export, and real-time event streaming.
Compliance Controls
Per-tenant DNC lists, calling-hour rules, consent tracking, retry limits, and audit logging. Configurable per client.
WebRTC Agent Desktop
Zero-install browser-based agent interface. No SIP phones, no VPN, no IT tickets. Agents connect from any modern browser.
Reporting & Analytics
Per-tenant reporting with tenant-branded exports. Internal cross-client analytics for your operations team.
Technical
Technical specifications
| SIP Protocol | SIP over UDP/TCP/TLS. G.711 (PCMU/PCMA) and G.729 codecs. DTMF via RFC 2833. |
| Agent Connection | WebRTC (SRTP + DTLS). No SIP phones required. Chrome, Edge, Firefox supported. |
| API | REST API with JSON payloads. Webhook callbacks for real-time events. API key authentication. |
| Tenant Isolation | PostgreSQL Row-Level Security. Logical data separation enforced at the database layer. |
| Dialing Modes | Predictive, progressive, power, and preview. Configurable per campaign per tenant. |
| AMD | Language-aware AI AMD. Transcript classification with tenant-scoped tuning. 9 languages supported. |
| Recording | 100% call recording. Encrypted storage. Signed URL playback. Configurable retention per tenant. |
| Compliance | Pre-dial checks: DNC, calling hours, consent, CLI ownership, retry limits. Default-deny configurable. |
| Uptime | Cloud-hosted on AWS. SLA-backed uptime for partner accounts. |
Frequently asked questions
What types of resellers work with DialerBee?
Telecom resellers, SIP trunk providers, IT managed service providers, contact center consultants, and VoIP distributors. If you sell voice services or contact center technology to businesses, the reseller program is designed for you.
Do my clients know I'm using DialerBee?
No. Full white-label means your custom domain, your logo, your colors, your login page, and your email templates. Your clients interact with your brand only. DialerBee branding is completely removed from the client-facing experience.
How does billing work?
You buy seats at wholesale pricing and sell to your clients at your own price. DialerBee invoices you monthly based on active agent seats. You invoice your clients directly. Your margin is the difference. Usage data is available via API for automated billing integration.
Can I connect my own SIP trunks?
Yes. BYOC is a core feature. Connect your SIP trunks at the tenant level. Each client can use your trunks (where you earn per-minute margin) or connect their own. DialerBee charges zero per-minute markup on BYOC traffic.
How long does it take to onboard a new client?
Tenant provisioning takes minutes from your admin portal. Full client onboarding including SIP trunk setup, compliance configuration, campaign creation, and agent deployment typically takes 1-2 days for a standard deployment.
Is there a minimum commitment?
Reseller program details including minimum commitments are discussed during the application process. The program is designed to be accessible for resellers starting with a small number of clients and scaling over time.
What support do resellers get?
Reseller partners get a dedicated partner manager, priority support channel, co-marketing resources, sales enablement materials, and technical onboarding assistance. Higher-tier partners get additional benefits including joint go-to-market planning.
Can I offer managed services on top of the platform?
Absolutely. Many resellers offer campaign setup, compliance configuration, ongoing optimization, and reporting as managed services alongside the dialer subscription. This creates an additional revenue stream beyond software margin and voice traffic.
Your reseller launch path
Ready to launch your dialer business?
Apply to the reseller program and start earning recurring revenue from every agent seat.