Data & Privacy
Subprocessors
Third-party services that process data on behalf of DialerBee. This list is maintained for transparency and to support our customers' GDPR and data governance obligations.
Quick answer
What does the DialerBee subprocessor list cover? It names every third-party service that processes data on behalf of DialerBee, with the purpose, the data processed and the processing location for each: Hetzner for infrastructure hosting in the EU, Cloudflare for CDN, DDoS protection and DNS, Google Cloud Platform for the speech-to-text used in AMD classification, Postmark for transactional email delivery, Sentry for error monitoring, and GitHub for source code hosting and CI/CD. Customers are notified by email at least 30 days before a new subprocessor begins processing data, and customers who object may contact us to discuss alternatives.
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Hetzner | Infrastructure hosting | Application data, databases, recordings | EU (Germany, Finland) |
| Cloudflare | CDN, DDoS protection, DNS | Web traffic, static assets | Global edge network |
| Google Cloud Platform | Speech-to-text for AMD classification | Short audio segments (first 3s of call) | EU / US (configurable) |
| Postmark | Transactional email delivery | Email addresses, notification content | US |
| Sentry | Error monitoring and alerting | Error logs, stack traces (no PII) | US |
| GitHub | Source code hosting, CI/CD | Source code (no customer data) | US |
Change notification
We notify customers of subprocessor changes via email at least 30 days before a new subprocessor begins processing data. Customers who object to a subprocessor change may contact us to discuss alternatives.
To subscribe to subprocessor change notifications or request our full Data Processing Agreement, contact legal@dialerbee.com
Last updated: June 2026